"We have used Helen for a number of years for telephone skills training. We have found the training very beneficial, particularly in giving confidence to younger / less experienced team members. She is excellent at helping to make the most of every call through effective questioning techniques, and by showing how to get outside the comfort zone of mediocre sales calls."
Charlton Latimer - Sales Director
THX Ltd
Why I Feel Comfortable In Offering 'Live-call' Coaching To Your Team
I don't believe in just teaching the theory - on my courses I also work with delegates individually on 'live-calls', encouraging the right questions, offering suitable phrases, all designed to instil confidence and belief in the process.
My early career as Director of Sales for an international hotel chain provided invaluable experience in using the telephone to attract prospects. I also developed a process that I could pass on to my team, making them more effective in their proactive appointment call activity.
With many subsequent years of experience in making calls to a broad range of business sectors I am confident that I can guide you and your team to a position where they feel confident and comfortable when making calls, and maximise the opportunities available.
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Helen Bennett
But please don't just take my word for it - please play the video that Ronnie Crawford, Managing Director of Calibro Workspace has kindly provided.
